On Feb 17, 2007, at 7:58 AM, Ted MacNEIL wrote:
----SNIP------------------


From a user's perspective, if the ISV is timely in his delivery of license keys, why is it a big deal?

1. That's a big IF.
2. In a 7/24 multi-time zone environment, getting the capability to stop all users of a product long enough to apply the keys is problematic. 3. You don't always know until the last minute (usually on a weekend), and some companies (PKWARE, for example), only work M-F/9-5.
4. If you're out-sourced, you sometimes have the service provider:
  a. Waiting until after they expire to tell you.
  b. Slow in applying them.
  c. Making mistakes and applying another customer's keys.

The key point is it complicates an already complex environment!
I can see a use for evaluation keys, but once the contract is signed, give me a permanent key, and use the 'trust' model.

--SNIP-------------

Ted,

You are right on the money. We ran into the PKWARE issue 7-9 years ago. *NOT* a company to do business with, IMO. Keep the issue simple and fool proof that is a simple request, no?

Ed

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