On 18 Feb 2007 11:44:17 -0800, in bit.listserv.ibm-main you wrote:

>> much snipped
>
>I understand that customers don’t want to become dependent on
>leased software that expires and shuts down during critical times.
>However, there must be some reasonable cut-off point when negotiations
>break-down at contract renewal time. If the customer and vendor cannot
>agree on a new contract, then the product must stop operating. Where
>will you draw the line; 30 days, 60 days, 180 days, more? How long will
>customer get a free ride on a mission-critical ISV software? Until a
>replacement can be found or built? Does the contract allow for defaulting
>to month-to-month fees until a new long-term contract is negotiated (or
>the customer has gotten past their critical end-of-quarter processing)?
>What if there are no acceptable replacement products and the customer
>is unable or unwilling to build their own replacement? Disaster recovery
>on unknown machines (why are they unknown?) is a big issue.

When a disaster is declared, the specific target system may in part
depend on how many other sites have declared a disaster at the same
time.  I would not want to depend on getting a specific physical box
in many cases.  Of course if the DR system is owned by the site
declaring the disaster, the serial number should be known.
>
>Many license key implementations are awkward and difficult to manage.
>Complain to the ISV and be specific about the issues. Pricing models
>are entirely a different matter that have little correlation to the
>license key implementation. Let's be clear in this topic when discussing
>pricing models versus license key implementation. License keys are never
>going away. However, bad implementations should go away.
>
>
>Jeffrey D. Smith
>Principal Product Architect
>Farsight Systems Corporation
>700 KEN PRATT BLVD. #204-159
>LONGMONT, CO 80501-6452
>303-774-9381 direct
>303-484-6170 FAX
>http://www.farsight-systems.com/
>see my résumé at my website (yes, I am looking for employment)
>
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