In <[EMAIL PROTECTED]>, on 03/26/2007
at 02:29 PM, Dave Salt <[EMAIL PROTECTED]> said:
>BTW: Some people advocate REFLISTS and the ISPF Workplace (etc),
>which of course come 'free' with ISPF. Meanwhile, IBM sells Spiffy
>as an add-on product to enhance ISPF. If Spiffy didn't do a *much*
>better job than REFLISTS and all the other ISPF freebies, how do you
>think they'd be able to sell it?
IBM sells lots of things, and I don't see any correlation between
sales figures and quality. The "everybody else has one" argument is
not an appropriate criterion for purchase decisions.
>Thank you for that. It's true that some people don't like change,
And some people that like change don't like gratuitous change that
makes their lives more difficult. Not all change is progress.
>and when they go to work one day and discover the ISPF interface is
>suddenly different (e.g. because Spiffy was installed), they
>immediately panic
Assuming that those who object to the behavior of your product are
Luddite's instead of carefully considering their concerns is not a
good way to maintain a product.
>and try to get back to the old interface. It's a shame because if
>they stuck it out a little while, they'd soon discover they could be
>*way* more productive.
Perhaps. And perhaps they were more productive under vanilla ISPF. As
long as you blow off their complaints instead of analyzing them,
you'll never know. It's a shame, because you might be able to make
your product better if they actually listened to their users.
>I'm a huge fan of ISPF; the editor is awesome and the ISPF services
>are absolutely first class. IBM has done a superb job of supplying
>everything that's necessary to develop extremely productive tools
>and utilities.
FSVO everything. I take it that you've never used XEDIT. ISPF
certainly has a fine collection of tools, but the developers could
make it much better by taking advantage of ideas in the, e.g., VM,
*ix, worlds.
--
Shmuel (Seymour J.) Metz, SysProg and JOAT
ISO position; see <http://patriot.net/~shmuel/resume/brief.html>
We don't care. We don't have to care, we're Congress.
(S877: The Shut up and Eat Your spam act of 2003)
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