This is an excellent point. I've not heard any written or verbal statement regarding the service objective for RECEIVE ORDER processing. Personally, I feel the 120 minute timeout is reasonable.
Brian On Wed, 6 Jun 2007 13:40:29 -0500, Mark Zelden wrote: >But you (nor anyone else, particularly someone from IBM) never answered >an importance question from an earlier post of mine: > >What is considered a problem? Anything that goes past the default >wait time? There is an easy fix for that... change the default (either >IBM or user). IBM is famous for bad defaults anyway. :-) > >Seriously, without some sort of documented or written expectation for >turnaround time - even informally like a SHARE presentation or this list, >how do I know when to report a problem. After 15 minutes? 30? 2 hours? >4 hours? That is what prompted my initial post. So I guess we can all >choose our own time limit to consider it a problem. You've chosen 2 hours, >which sounds reasonable, so I will do the same moving forward. But >I certainly won't be surprised if it takes longer on days after a new RSU/PUT >level becomes available. > >Mark >-- >Mark Zelden ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
