Mark,

Try 

http://www.ibm.com/support/us/

Rarely more the 15 minutes or so for up to 25 or 30 fixes.
File is placed for browser or FTP retrieval.

The Search panel supports keyword searches similar to IBM link.
The onlyt drawback I have found is that this service is 1 or 2 days
behind IBM link.

HTH,

<snip>
For "normal" orders, yes.  But I still want (really need) a way to get a
PTF or few PTFs very quickly if I run into a problem during a change
window.
2 hours won't cut it with possible IPLs, testing, etc.  Either the back
end has to be smart enough to get the small orders done quickly, or I
need something ala SRD "emergency" processing added into the RECEIVE
ORDER function.
</snip>

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