> -----Original Message-----
> From: IBM Mainframe Discussion List On Behalf Of Robert Justice
>
> and I won't say the other comment, I promise.
This habitual non-availability of the intended sole customer interface
to IBMLink has gone so far past ridiculous that an adequate adjective to
describe it does not yet exist in the English language. I received an
automatic notification of an update to an open PMR yesterday, and so far
have not been able even to sign in to IBMLink on the web (our
3270-interface accounts expired "many moons ago") to read the update.
The nature of the PMR does not yet warrant a phone call to IBM.
Perhaps the time is coming for influential customers to start demanding
rebates of a portion of their subscription fees for IBMLink. Its
consistent non-availability via the intended interface should not be
tolerated.
-jc-
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