-----Original Message----- From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Knutson, Sam Sent: Thursday, August 09, 2007 10:24 AM To: [email protected] Subject: Re: IBMLINK and missing ETR records (13 minutes to report an issue)
Hi, We have also reported it failing for all users here 20020,487 ETR application List ETR records returns error No records were found. Similar to the problem I submitted a few days ago 20009,487,000 Errors trying to view ETR My suggestion is that everyone who experiences this click on Feedback and submit one. That will document the number of customers impacted you will be contacted by the help desk. <SNIP> Things are so bad, that I can't even get the web page to look at all our outstanding ETRs for the whole account. Further, I was given a 3270 account, and I am logged in, and the ETR function is taking a LOOOOONNNNNNNGGGGG time to respond in just pulling up the 4 or 5 records that I have open (I'm now at 5 minutes and counting). I think IBM's CEO should feel some of the pain by hearing from a customer or two about this, besides a ticket with the help desk. Regards, Steve Thompson My opinions are my own. This e-mail message is intended only for the addressee(s) and contains information that may be confidential and/or privileged material. If you are not the intended recipient please notify the sender by reply e-mail immediately. Use, disclosure or reproduction of any information in this e-mail by anyone other than the intended recipient(s) is strictly prohibited. Sterling Commerce is not liable for any loss or damage arising in any way from transmission of the message or use of its attachments. This email may contain links to third party web sites. Sterling Commerce is not responsible for the content or privacy policies of such other sites and the existence of a link in this email does not imply an endorsement of the linked web site or the goods or services offered therein. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
