Patrick O'Keefe wrote:
I could be wrong, but I think it's more than just the interfaces.
I think they were moving at least some of the databases, too.
Even more $$$.
Are you saying that you believe some of this botched, six-year project
qualifies for Re-boot Hill?? Interesting...
Yeah, but there weren't enough people using the web interface to
really highlight the problems until they tried shutting down the 3270
interface.
During some telephone meetings on this topic in which I was involved
(some SHARE-sponsored, some ISV-related), IBM claimed that part of their
justification for this year's attempted shut down of VM IBMLink was that
very few people were still using it. That might have been untrue. But, I
had no reason to doubt it at the time.
I absolutely agree that IBM did a terrible job of this, but
a lot of us didn't start using the web interface until we had too, so
IBM didn't get a good test.
It looks to me like the real problem was in project management.
They should have known they weren't gettig the workload needed
to validate the new system, so they should have been more alert
when the workload finally moved to the web.
When the new system proved it couldn't handle the real world,
IBM should have immediately come up with a different plan while
letting customers continue using the 3270 interface.
Huh?? This is the 21st-century software development business, Dude! (I'd
like to think I know a little something about that.) Bugs are
inevitable. But, you're not supposed to be stress testing your
critical-path software *live* on your customer base!
I suspect many sysprogs, that are just trying to get their jobs done,
resent being unwilling, unpaid members of IBM's web Q/A test team. Your
attitude surprises me.
--
Edward E Jaffe
Phoenix Software International, Inc
5200 W Century Blvd, Suite 800
Los Angeles, CA 90045
310-338-0400 x318
[EMAIL PROTECTED]
http://www.phoenixsoftware.com/
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