> -----Original Message-----
> From: IBM Mainframe Discussion List 
> [mailto:[EMAIL PROTECTED] On Behalf Of Ed Gould
> Sent: Thursday, December 27, 2007 8:53 PM
> To: [email protected]
> Subject: Re: Controlling COBOL DDs named SYSOUT

<snip>

> 
> Just ask any poor operator and I think you will get the same response.
> 
> Ed

What is an operator? We don't have any such people here anymore. We have
"help desk" people. They don't even look at the z/OS console. Most
messages which require action are now automated. The ones which cannot
be are actually "transformed" by a CA-OPS/MVS rule to a TSO message sent
to all logged on production control / "help desk" users (their TSO
userids have a unique prefix). The console, per se, is an archaic link
to a dead past around here. It is only used during IPL. And there is
only one person outside of Tech Services who is assigned the task of
IPL'ing z/OS on the rare occassions we do IPL. Nobody else in the "help
desk" (aka NOC) area wants anything to do with it at all.

--
John McKown
Senior Systems Programmer
HealthMarkets
Keeping the Promise of Affordable Coverage
Administrative Services Group
Information Technology

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