What!!!

<snip>

EMC, like Sun and IBM and the rest, charge these days for everything.

</snip>

I resent the implication! We (HDS) do not require a FE to be on-site if our 
customer decides to power off our equipment. Granted, it's a two step process 
to effect - push and hold the ENABLE switch that activates the power on/off 
switch, and then push the power on/off switch. It's not rocket science, just a 
mental reminder of what you are about to do. The customer does have to be aware 
of the duration of the expected power outage and the impact on the onboard 
batteries. You may want to disconnect the backup batteries for prolonged 
outages which is done via a connector. Again, not rocket science. 

Just another FREE feature from your friends at HDS.

HITACHI
 DATA SYSTEMS 
Raymond E. Noal 
Senior Technical Engineer 
Office: (408) 970 - 7978 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On Behalf Of Doug 
Fuerst
Sent: Tuesday, February 12, 2008 12:28 PM
To: [email protected]
Subject: Re: EMC Power Down/Up Billable

EMC, like Sun and IBM and the rest, charge these days for everything. 
Since they hid the power button, and the things have to boot, it is 
usually better to have them do it. And I am a former FE.

Doug

At 15:02 12-02-08, you wrote:
>The building will have its power reconditioned on Sunday with a total outage.
>The batteries will not run that long forcing a complete system power down.
>EMC is telling us that in order to power down/up their DMX boxes, this needs
>to be done by an EMC CE, is not covered under the warranty or any existing
>maintenance contract and is billable for DOWN and billable again for UP.
>Although they are going to do it for nothing this time.
>
>Have had IBM, STK, HDS, Itel, UNISYS, Burroughs, and even Calcomp DASD
>over the years and it was always pushing the POWER OFF and POWER UP
>buttons myself. Is it the general experience out their in the real world that
>DASD vendors now charge for such an event and if so how much?
>
>Curious in Washington DC.   Jim
>
>Jim Marshall, Systems Software Engineer
>Washington DC  20415
>
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Doug Fuerst
Consultant
BK Associates
Brooklyn, NY
(718) 921-2620 (Office)
(718) 921-0952 (Fax)
(917) 572-7364 (Cell)
[EMAIL PROTECTED]

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