EMC, like Sun and IBM and the rest, charge these days for everything.
Since they hid the power button, and the things have to boot, it is
usually better to have them do it. And I am a former FE.
Doug
At 15:02 12-02-08, you wrote:
The building will have its power reconditioned on Sunday with a total outage.
The batteries will not run that long forcing a complete system power down.
EMC is telling us that in order to power down/up their DMX boxes, this needs
to be done by an EMC CE, is not covered under the warranty or any existing
maintenance contract and is billable for DOWN and billable again for UP.
Although they are going to do it for nothing this time.
Have had IBM, STK, HDS, Itel, UNISYS, Burroughs, and even Calcomp DASD
over the years and it was always pushing the POWER OFF and POWER UP
buttons myself. Is it the general experience out their in the real world that
DASD vendors now charge for such an event and if so how much?
Curious in Washington DC. Jim
Jim Marshall, Systems Software Engineer
Washington DC 20415
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Doug Fuerst
Consultant
BK Associates
Brooklyn, NY
(718) 921-2620 (Office)
(718) 921-0952 (Fax)
(917) 572-7364 (Cell)
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