That was the information I was also given by EMC. Their CE had to be on site and I think it was also billable.
Lizette > >The building will have its power reconditioned on Sunday with a total outage. >The batteries will not run that long forcing a complete system power down. >EMC is telling us that in order to power down/up their DMX boxes, this needs >to be done by an EMC CE, is not covered under the warranty or any existing >maintenance contract and is billable for DOWN and billable again for UP. >Although they are going to do it for nothing this time. > >Have had IBM, STK, HDS, Itel, UNISYS, Burroughs, and even Calcomp DASD >over the years and it was always pushing the POWER OFF and POWER UP >buttons myself. Is it the general experience out their in the real world that >DASD vendors now charge for such an event and if so how much? > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

