That was the information I was also given by EMC.  Their CE had to be on site 
and I think it was also billable.

Lizette



>
>The building will have its power reconditioned on Sunday with a total outage. 
>The batteries will not run that long forcing a complete system power down. 
>EMC is telling us that in order to power down/up their DMX boxes, this needs 
>to be done by an EMC CE, is not covered under the warranty or any existing 
>maintenance contract and is billable for DOWN and billable again for UP. 
>Although they are going to do it for nothing this time.  
>
>Have had IBM, STK, HDS, Itel, UNISYS, Burroughs, and even Calcomp DASD 
>over the years and it was always pushing the POWER OFF and POWER UP 
>buttons myself. Is it the general experience out their in the real world that 
>DASD vendors now charge for such an event and if so how much?   
>

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