Lizette, I ran into this when I ordered 1.7, but I had uploaded a fresh (and complete) consolidated inventory report, so it just caused a minor delay and a phone call to get the process moving again. When I ordered 1.8 (just under the wire time wise), I had to order without a consolidated inventory report because my 1.7 wasn't installed yet. I did the same thing you did for a couple of products, also not realizing how painful that would be. Anyway, while I was a Share in Tampa, (Feb 07) this issue came up in one of the sessions. Apparently, there have been quite a few folks who have tried to slip in a few extra products, causing lots of upset too.
After the first sign in page for Shop zSeries there is a link for My Licensed Software. You get the report immediately and it includes all the info you might need to verify with an invoice, including dates for all of the software that Shop zSeries has you licensed for. I have found that report most helpful in that if anything is not as it should be, it is much easier to correct before you do your Shop zSeries order. Depending on the products, you might not have to resubmit your order. My understanding is that dynamic activation products ship with every order, so you could turn then on later with the parmlib update. Have you tried internet delivery for your ServerPac? I have done it and I like it. It's much faster. Linda Mooney -------------- Original message -------------- From: Lizette Koehler <[EMAIL PROTECTED]> > Sorry - I must vent here. > > Is it just me or is ShopzSeries a poor process. > > Somehow they lost the fact that we were licensed for a couple of products. So > when I placed my order they showed up on ADDITIONAL LICENSES screen. I > selected > them not knowing the problems that would cause and just blindly thought - a > week > or two and my z/OS V1.9 system would be available for download via the > internet. > > During this time the website just showed Manufacturing INTERNET. As it does > right now. > > Today 3 boxes of 3480 tapes showed up for my Serverpac. Now I have to > resubmit > the order after they corrected our account to show we are licensed for those > products. > > Now another week or two before I can begin. > > Is it just me or does this happen often? > > Lizette > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
