Linda, Yes my shop loves the internet process for serverpac. This came about because our z/OS V1.7 order was incorrectly created and somehow in that process IBM appears to have "lost" our license for PSF even though it is installed and properly licensed. I will definitely spend some time at the next SHARE I attend with the ShopzSeries group. I find their website is not "idiot" proof.
Lizette [>]--> Snip I ran into this when I ordered 1.7, but I had uploaded a fresh (and complete) consolidated inventory report, so it just caused a minor delay and a phone call to get the process moving again. When I ordered 1.8 (just under the wire time wise), I had to order without a consolidated inventory report because my 1.7 wasn't installed yet. I did the same thing you did for a couple of products, also not realizing how painful that would be. Anyway, while I was a Share in Tampa, (Feb 07) this issue came up in one of the sessions. Apparently, there have been quite a few folks who have tried to slip in a few extra products, causing lots of upset too. After the first sign in page for Shop zSeries there is a link for My Licensed Software. You get the report immediately and it includes all the info you might need to verify with an invoice, including dates for all of the software that Shop zSeries has you licensed for. I have found that report most helpful in that if anything is not as it should be, it is much easier to correct before you do your Shop zSeries order. Depending on the products, you might not have to resubmit your order. My understanding is that dynamic activation products ship with every order, so you could turn then on later with the parmlib update. Have you tried internet delivery for your ServerPac? I have done it and I like it. It's much faster. [>] --> UnSnip ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

