This is an internal auditor and high availability is a high priority to
our management. 

Actually, I'm lead to believe that such email alerts are becoming a de
facto standard. Many monitors across many platforms are offering that
feature. 

We have had more than one occasion where a phone home occurred and IBM's
attempt to contact someone to coordinate repairs failed. 

More, we manage our production environment by sending emails about
exception events. We feel like it works well for us. Extending that to
hardware management is a small step. 

Right now, we feel that the known risks associated with interconnecting
these machines to the company LAN outweigh the potential benefit. But
this is all a living process and ya just gotta keep up to remain
competitive.  

My task is to explore the issue and present management with options.  

And thanks for all the replies so far!! Keep 'em coming. 

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[EMAIL PROTECTED] On
Behalf Of Daniel McLaughlin
Sent: Wednesday, May 21, 2008 9:12 AM
To: [email protected]
Subject: Re: Hardware Alerts

Of what value is that to an auditor?

Daniel McLaughlin    
Z-Series Systems Programmer
Information & Communications Technology
Crawford & Company
4680 N. Royal Atlanta
Tucker GA 30084 
phone: 770-621-3256 
fax: 770-621-3237
email: [EMAIL PROTECTED]
web: www.crawfordandcompany.com 



IBM Mainframe Discussion List <[email protected]> wrote on 05/21/2008

10:01:04 AM:

> Hal Merritt <[EMAIL PROTECTED]> 
> Sent by: IBM Mainframe Discussion List <[email protected]>
> 
> 05/21/2008 10:01 AM
> 
> Please respond to
> IBM Mainframe Discussion List <[email protected]>
> 
> To
> 
> [email protected]
> 
> cc
> 
> Subject
> 
> Hardware Alerts
> 
> ---------------------- Information from the mail header 
> -----------------------
> Sender:       IBM Mainframe Discussion List <[email protected]>
> Poster:       Hal Merritt <[EMAIL PROTECTED]>
> Subject:      Hardware Alerts
> 
------------------------------------------------------------------------
-------
> 
> Our auditors are asking us if there is any way we can receive
automatic
> email alerts when the gear phones home. I am aware of some email
> features on devices such as the DS8100, but we don't currently allow
any
> external exposure to those devices.=20
> 
> =20
> 
> Does anyone know if  there some way IBM could generate an email upon a
> phone home event?
> 
> =20
> 
> Thanks!!
> 
> =20
> 
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