I worked with my CE on this. IBM Tucson dialed into the VTS and was able to reset the error flags and put the tape in READ status. I can now access the files on the back end (physical) tape. The CE physically inspected the tape and it was okay. So we figure it must be some sort of other error.
The error apparently occurred last week so the logs in the Specialist have wrappted, IBM does not know why the tape was in error. I will see if there is some way to identify these errors sooner and get IBM working on them so it will not be one of those 5pm issues. Thanks for all the input Lizette Lizette Koehler wrote: > So does that mean I need to be my CE out here? > > Lizette I think the last time we had an EQC on a virtual tape, the gripper on one hand had broken. If there has been some kind of back-end hardware problem, I think it should have called home. If you look on the display panel for the robot it may show the error. If you can't determine anything else, I think you might want your CE to check it out. Note we have an IBM VTS, I don't know much about the SUN/STK one. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
