On Fri, 3 Oct 2008 10:25:36 -0500, Bohn, Dale <[EMAIL PROTECTED]> wrote:
>...if you are the orginal submitter of a problem that >causes an APAR to be opened and IBM supplies APAR fix test code. >If you do not apply and test the APAR, and supply IBM with good >feedback. The APAR can get be close without a PTF being built, ... There are also those unfortunate (and luckily rare) situations where the first APAR fix is replace by another, and another, ... before the problems are resolved. In these cases application of the APAR fix is crucial if PEed PTFs are to be avoided. Assuming this is not a case of an incompenent change team, these are not simple fixes to simple problems, and (like it or not) the customer becomes an important part of the change team's quaility assurance process. Pat O'Keefe ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [EMAIL PROTECTED] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
