Interesting ...
Is this "single image system" connected via CTC or shared DASD to another
system or LPAR (Test system, perhaps)?
If so, did somebody IPL or shut down this Test system at the time of your
'outage'? (This could have caused a DASD Reserve lockout or a disruption in
GRS and/or CTC-communication.)

Do you remotely mirror your DASD to an off-site DASD box? 
If so, did something happen with the communications link between local and
remote DASD? 
Did someone start or stop or make changes to mirroring procedures?

Is your DASD control unit accessed by / shared with non-z/OS systems? Did
somebody perform any DASD - control unit - intensive task (initialize disk,
reconfigure arrays, etc.) at the time of your outage?

Did your DASD box suffer any internal hardware problems during that time?
This also applies to any virtual or real automated tape library ... anything
happen there?

Regards,
Ulrich Krueger

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf
Of JE Thinnes
Sent: Wednesday, January 07, 2009 09:03
To: [email protected]
Subject: MVS 4 minute 'outage'

We just experienced a 4 minute 'outage' on our z/OS system.  (single image 
z/OS 1.9 system).

By 'outage', I mean we could not communicate with MVS through TSO or the 
z/OS consoles.  There is a 4 minute gap in SYSLOG.  The same for CICS, IMS 
and DB2 logs.  

There were no system dumps or other indicators.

We reviewed SYSLOG for the 15 minutes that preceeded the 'outage' and did 
not find anything.  TMONMVS had a 4 minute gap in the collector during 
the 'outage'.

Any suggestions how we can determine what happened?

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