On Wed, 17 Jun 2009 07:12:42 -0400, Klein, Kenneth <[email protected]> wrote:
> Avoid any CA product if you can in any way, they charge too much and >offer very poor support. > > Wow! Tell us how you really feel. I couldn't disagree more. I may have partially agreed 15 years ago, but a lot has changed since then, so it wouldn't be fair to make a statement like that in 2009. While the support from product to product can vary, I've had excellent support [ world class :-) ] from many of the products I have used at my current employer and others when I was consulting full time. The same would be true for any vendor with such a large portfolio of products. I can name plenty of IBM (and BMC) products that we've had less than stellar support with also. I only mention those 2 specifically, because they were the vendors of the software mentioned in the OP. Mark -- Mark Zelden Sr. Software and Systems Architect - z/OS Team Lead Zurich North America / Farmers Insurance Group - ZFUS G-ITO mailto:[email protected] z/OS Systems Programming expert at http://expertanswercenter.techtarget.com/ Mark's MVS Utilities: http://home.flash.net/~mzelden/mvsutil.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html
