----- Original Message -----
From: "Tom Longfellow" <[email protected]>
Newsgroups: bit.listserv.ibm-main
Sent: Wednesday, June 17, 2009 5:16 PM
Subject: Re: Tape management system discussion
Avoid any CA product if you can in any way, they charge too much and
offer very poor support.
That's uncalled for. Since this thread is about CA-1 and tape
management, that's REALLY uncalled for. Russ Witt and the CA-1 team
provide EXCELLENT SUPPORT for an EXCELLENT PRODUCT.
Regards,
Tom Conley
I notice that you did not respond to the 'charge too much' part of the
statement. :)
Tom,
I did not comment on the "charge too much" because I don't know what CA
charges for CA-1. I've done many CA-1 to RMM conversions, but I also have a
number of clients who are satisfied with the job that CA-1 is doing and its
cost. In my work for those clients, I have found CA-1 support to be
excellent, among what I would consider to be the best in the industry.
Regards,
Tom Conley
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