You pay for the efficiency and convenience, not for IBM's cost of doing business.
Dennis Roach GHG Corporation Lockheed Martin Mission Services Facilities Design and Operations Contract NASA/JSC Address: 2100 Space Park Drive LM-15-4BH Houston, Texas 77058 Mail: P.O. Box 58487 Mail Code H4C Houston, Texas 77258 Phone: Voice: (281)336-5027 Cell: (713)591-1059 Fax: (281)336-5410 E-Mail: [email protected] All opinions expressed by me are mine and may not agree with my employer or any person, company, or thing, living or dead, on or near this or any other planet, moon, asteroid, or other spatial object, natural or manufactured, since the beginning of time. > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Richard Peurifoy > Sent: Monday, July 06, 2009 3:03 PM > To: [email protected] > Subject: Re: Alert and Resolve price changes > > Gibney, Dave wrote: > > Great, presumably they are saving money by discontinuing "Green > > Screen" Ibmlink, so the price goes up. Makes perfect sense :( > > Actually, I have never understood this. > Phone support has to cost IBM a lot, but it is "free" > (part of the license cost), but IBMLINK where we do out > own research instead of having people on the phone do it > cost extra. > > -- > Richard > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: GET IBM-MAIN INFO > Search the archives at http://bama.ua.edu/archives/ibm-main.html ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

