Eric, At this link: http://www-935.ibm.com/services/us/index.wss/offering/its/a1000175/dt005
which describes the pricing details for Resolve for zSeries ($165 a month per user), it states: *Price is U.S. only, subject to change without notice and does not include tax. Additional shipping charges may apply. So, I guess IBM can change the price without notifying anybody, since they say they can. I'm just used to them announcing things like this ahead of time. You make a good point about shops with multiple users. They may want to re-evaluate the number of subscriptions they have in these tight economic times... Greg Shirey Ben E. Keith Co. -----Original Message----- From: IBM Mainframe Discussion List On Behalf Of Eric Bielefeld Sent: Tuesday, July 07, 2009 2:35 PM I can't really shed any light on the original question, but I am curious - can IBM raise rates without telling anyone? If your shop had 3 users, and they raised the price $35 per user, you probably won't go broke. If you had 100 users, that would be $3,500 a month - something that might get noticed. Of course if you had 100 sysprogs all with userids, you'd be a mighty big shop! I know the last shop I worked at didn't subscribe to any of the pay for services. The few times I had problems, I had to call the support center. Never quite made sense, as I'm sure they could have givin me the internet access and saved money by not having to take my calls. But then, IBM is primarily a marketing company, and very skilled at making the most money for the goods and services they provide. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: GET IBM-MAIN INFO Search the archives at http://bama.ua.edu/archives/ibm-main.html

