Yep, I totally agree with John McKown. Z/os is a complex beast with many 
components , hardware and software. A support person just can't be thrown into 
this situation unless the know what is going on or trained correctly.

Scott ford
www.identityforge.com

On Sep 6, 2012, at 8:29 AM, "McKown, John" <[email protected]> 
wrote:

> I will disagree with this statement, slightly. Such a person has not been 
> sufficiently trained in z/OS. And should not have been made responsible for 
> as much as he has. But many companies today seem to assume that if they give 
> you a job, say moving you from Windows to z/OS, then you automagically get 
> the knowledge needed to do the job. I am assuming that the OP did not 
> deliberately misrepresent himself to his employer. I have literally heard a 
> manager indicate if you know how to admin a Windows box, then you *can* admin 
> a Linux server or z/OS system, because "they'are all the same!" Said manager 
> is no longer employed here.
> 
> ________________________________________
> From: IBM Mainframe Discussion List [[email protected]] On Behalf Of 
> J. Cassidy [[email protected]]
> Sent: Thursday, September 06, 2012 3:31 AM
> To: [email protected]
> Subject: Re: IPL Probelm.
> 
> If you do not know what a waitstate is you should not be near a Mainframe
> nor asking questions in this forum.
> 
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