Actually, if just a burning smell, might be a lot of dust inside the computer.

On Fri, Feb 3, 2023 at 7:15 PM Bob Bridges <[email protected]> wrote:
>
> LOL!  I had a customer whom I repeatedly nagged about error messages.  One 
> day he called and said my program "didn't work".  What did it do?, I asked.  
> No, don't tell me "nothing"; there must have been an error message; what did 
> it say?
>
> "Oh, it said some damn thing", he grumbled.  I'm pretty sure he was laughing 
> at himself as he said it, because this was an old quarrel between us.
>
> Here's one I archived back in 1998:
>
> Technician:  Hello.  How can I help you today?
>
> Customer:  There's smoke coming from the power supply on my computer.
>
> Technician:  Looks like you need a new power supply.
>
> Customer:  No, I don't!  I just need to change the startup files.
>
> Technician:  Sir, what you described is a faulty power supply.  You need to 
> replace it.
>
> Customer:  No way!  Someone told me that I just had to change the system 
> startup files to fix the problem!  All I need is for you to tell me the right 
> command.
>
> For the next ten minutes, in spite of the technician's efforts to explain the 
> problem and its solution, the customer adamantly insisted that he was right.  
> So, in frustration, the technician responded:
>
> Technician:  I'm sorry.  We don't normally tell our customers this, but 
> there's an undocumented DOS command that will fix the problem.
>
> Customer:  I knew it!
>
> Technician:  Just add the line "LOAD NOSMOKE.COM" at the end of the 
> CONFIG.SYS file and everything should work fine.  Let me know how it goes.
>
> About ten minutes later, the technician received a call back from the 
> customer:
>
> Customer:  It didn't work.  The power supply is still smoking.
>
> Technician:  Well, what version of DOS are you using?
>
> Customer:  MS-DOS 6.22...
>
> Technician:  Well, that's your problem.  That version of DOS doesn't include 
> NOSMOKE.  You'll need to contact Microsoft and ask them for a patch.  Let me 
> know how it all works out.
>
> When nearly an hour had passed, the phone rang again:
>
> Customer:  I need a new power supply.
>
> Technician:  How did you come to that conclusion?
>
> Customer:  Well, I called Microsoft and told the technician what you said, 
> and he started asking me questions about the make of the power supply.
>
> Technician:  What did he tell you?
>
> Customer:  He said my power supply isn't compatible with NOSMOKE.
>
> ---
> Bob Bridges, [email protected], cell 336 382-7313
>
> /* In America, anyone can be President.  That's one of the risks you take. */
>
> -----Original Message-----
> From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
> Charles Mills
> Sent: Friday, February 3, 2023 17:18
>
> How about this one?
>
> Customer on phone: Your product blew up.
> Me: Oh, very sorry, what was the error message?
> Customer: I don't know. We already deleted the SYSOUT. Something about an 
> error occurred.
>
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-- 
Mike A Schwab, Springfield IL USA
Where do Forest Rangers go to get away from it all?

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