IBM's Management's bonuses are not based on good doc being available.
Sales people do not have to show how good the doc is to make
sales, so they don't care either.
Decades ago someone said to me, as I complained about an index
issue (something I thought should have been in the index) -- "Why
don't you go read the manuals for competing systems to IBM's
mainframes and let me know what you think of their non-existent
Index and barely adequate table of contents."
Well, it wasn't too long after that that I had the opportunity to
work on a project where we had Univac systems.
I realized how much better IBM's manuals were.
And so IBM's management is focused on what will keep their
bonuses going. And Doc is an expense they want to cut back on....
This is why we have to make noise.
Just say'n'
Steve Thompson
On 5/23/2023 9:40 AM, Charles Mills wrote:
I find it kind of amazing. Here is a bunch of dedicated people, many of us with
40 or more years of experience, willing to help IBM make their documentation
better AT NO CHARGE TO IBM. And what is IBM's response? Take a hike.
You know, there are many things that have made this platform successful over
the years. Certainly, high on the list are the business and the engineering or
technical features. But also there is the thoroughness and accuracy of the
documentation, and the enthusiastic user community. IBM might want to think
twice before messing with the goose that laid the golden egg.
Charles
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Regards,
Steve Thompson
VS Strategies LLC
Westfield IN
972-983-9430 cell
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