On Mar 26, 2016, at 11:32 AM, Clark Morris wrote:
[Default] On 25 Mar 2016 12:34:59 -0700, in bit.listserv.ibm-main
[email protected] (Eosze, Jonathan L.)
wrote:
Unfortunately, I have encountered the inability to access
Knowledge Center on more than one occasion. Usually it was
scheduled maintenance windows, but I expect the manuals to be
available whenever I have an outage (sometimes caused by planned
weekend and/or late-night maintenance) and want to research how to
fix it.
I would rather have the manuals not available due to IBM
maintenance when I typically look at them, during the day, than
during the night-time implementations that I am called to fix.
Hasn't IBM heard about 100 percent availability. I'm 99 percent
certain Microsoft's knowledge base has it.
Clark Morris
Clark,
There always seems like something else you can look at as to cause of
unavailability like network outages and/or upgrades to servers etc
which I am sure that MS doesn't factor in. I am not defending MS just
a little realistic. I have been caught by most of the buts and that
is why I demand some hardcopy of manuals. Nothing ever goes as
planned with the server/network people. They are used to it and
always say its no big thing but it is when you need it (badly).
Ed
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