Using Ed's math, I have determined that the new interface is available 342% of the time the old one used to be.
-----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Staller, Allan Sent: Sunday, March 27, 2016 8:53 AM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: Documentation availability was Re: EXTERNAL: Re: IBM z/OS Product Documentation 2016 I have stated repeatedly that the "new service tools" (i.e. the web interface) have *NEVER* been as reliable or available as the "green screen apps" they replaced. For a company whose flagship claims "6 nines" of availability, this should be an embarrassment. Should not the support tools be at least as available as the systems they support? <snip> >I would rather have the manuals not available due to IBM maintenance when I >typically look at them, during the day, than during the night-time >implementations that I am called to fix. Hasn't IBM heard about 100 percent availability. I'm 99 percent certain Microsoft's knowledge base has it. </snip> This email ? including attachments ? may contain confidential information. If you are not the intended recipient, do not copy, distribute or act on it. Instead, notify the sender immediately and delete the message. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
