On Tue, May 23, 2017 at 7:49 AM, Allan Staller <[email protected]> wrote:
> Actually, KC seems to be one of the better of the "new tools". > > However, the new tools are neither as reliable, functional, nor > (especially)available as the tools they are replacing. > > Once IBM get out of the mindset that "It's OK to take down the support > portal for 24 hours, during the prime customer outage window" I might back > off on this stance. > > The RAS for the support systems needs to be as least on the same order of > magnitude as the systems they are supporting. > The tools and mechanisms to provide this RAS are available, certainly on > *IX and (possibly) Windoze. > IBM needs to exploit the mechanisms. > Or as with what happened to me yesterday. I'm reading something. I click on the arrow to go to the next page. The site gets an 503 (Server Unavailable) for I don't know how long. Longer than my cursing out IBM and KC. And, no I cannot download the entire KC for all the products I need. I don't have a big enough local drive and the SAN people send dunning emails if your personal share takes up "too much space" for "unnecessary" (in their opinion) files. -- Windows. A funny name for a operating system that doesn't let you see anything. Maranatha! <>< John McKown ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
