KC can be installed locally, with reduced functionality, as of z/OS 2.2. You 
don't have to depend on IBM servers.

I've said it before, and I'll say it again. The BIG advantage to KC is that it 
is web-searchable, unlike the majority of third-party mainframe (and other 
platforms) software products' documentation.

And having said that, I vastly prefer PDF's. Much easier to scroll through.

Ant.  

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of John McKown
Sent: Tuesday, 23 May 2017 10:32 PM
To: [email protected]
Subject: Re: you can request improvements to IBM Knowledge Center using the RFE 
process now

On Tue, May 23, 2017 at 7:49 AM, Allan Staller <[email protected]>
wrote:

> Actually, KC seems to be one of the better of the "new tools".
>
> However, the new tools are neither as reliable, functional, nor 
> (especially)available as the tools they are replacing.
>
> Once IBM get out of the mindset that "It's OK to take down the support 
> portal for 24 hours, during the prime customer outage window" I might 
> back off on this stance.
>
> The RAS for the support systems needs to be as least on the same order 
> of magnitude as the systems they are supporting.
> The tools and mechanisms to provide this RAS are available, certainly 
> on *IX and (possibly) Windoze.
> IBM needs to exploit the mechanisms.
>

​Or as with what happened to me yesterday. I'm reading something. I click on 
the arrow to go to the next page. The site gets an 503 (Server
Unavailable) for I don't know how long. Longer than my cursing out IBM and KC. 
And, no I cannot download the entire KC for all the products I need. I don't 
have a big enough local drive and the SAN people send dunning emails if your 
personal share takes up "too much space" for "unnecessary" (in their opinion) 
files.​


--
Windows. A funny name for a operating system that doesn't let you see anything.

Maranatha! <><
John McKown

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