[Default] On 23 May 2017 22:23:19 -0700, in bit.listserv.ibm-main [email protected] (Timothy Sipples) wrote:
>Allan Staller wrote: >>The RAS for the support systems needs to be as least on the same >>order of magnitude as the systems they are supporting. > >That'd be lovely, but unfortunately it's not possible. The public Internet, >and your particular connection to it, simply doesn't offer that assurance. But from what I read here, the Knowledge Center has nowhere near the online availability of the Microsoft Knowledge base and related availability of fixes. In short Microsoft has in my experience far greater RAS in this area than does IBM. It has other problems but that is a separate issue. IBM needs to be able to have 24/365.24 availability online of Shop Z series (all software download) and the related problem reporting and information facilities. If necessary, they should contract out to Amazon or Microsoft. Clark Morris > >Fortunately the IBM Knowledge Center is a base z/OS operating system >feature. Please take advantage of it. > >-------------------------------------------------------------------------------------------------------- >Timothy Sipples >IT Architect Executive, Industry Solutions, IBM z Systems, AP/GCG/MEA >E-Mail: [email protected] > >---------------------------------------------------------------------- ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
