> On May 25, 2017, at 12:24 AM, Timothy Sipples <[email protected]> wrote:
>
> Allan Staller wrote:
>> ....The issue to me is the brain-dead PC weenies that think it is OK
>> to take a production system (i.e. the "tools") for 24 or 48 hours at
>> a time. Usually on the weekend, when those systems are need most by
>> the customer.
>
> I agree that IBM can and should do better. But even when IBM improves,
> nobody can assure that you will be able to reach IBM at every moment. You
> must still have a "Plan B" if you are operating with a mission critical
> requirement. Fortunately you have one, and it's no additional charge with
> z/OS: IBM Knowledge Center for z/OS.
>
> Edward Gould wrote:
>> Will not use KC due to unreliability. When its 2 AM (or anytime for
>> that matter) and my system is down I don’t want to hear excuses.
>
> You can protect IBM Knowledge Center for z/OS services to your organization
> just as you do any/all other z/OS-based services. If *all* of your z/OS
> LPARs are down, then (a) you have a big problem (!), and (b) you need a
> "Plan C." Your Plan C preferably should not depend on public Internet
> connectivity to IBM or to anyone else.
——————SNIP——————————————
I am sorry Timothy but that is an exposure I am not willing to chance.
If all my systems are down and the PC weenies don’t care or manana or what ever
( I have yet to see a PC Weenie be up at 2 AM to fix any problem).
I keep anything valuable M&C Init & TNG etc etc etc in hard copy at my locked
desk and only my boss and myself have a key.
In the past I have been known to run to different floors to find a real manual.
Now its in MY desk and MY responsibility.
I am terrified of having to show up in the directors office and offer an excuse
as to why all the systems were down for X many hours because a damn PC or the
Internet or anything out of my control was responsible. I would be fired on the
spot and I wouldn’t blame them. I love my job and do not want to lose it
because of somebody else’s “oops”.
Ed
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