Allan Staller wrote: >....The issue to me is the brain-dead PC weenies that think it is OK >to take a production system (i.e. the "tools") for 24 or 48 hours at >a time. Usually on the weekend, when those systems are need most by >the customer.
I agree that IBM can and should do better. But even when IBM improves, nobody can assure that you will be able to reach IBM at every moment. You must still have a "Plan B" if you are operating with a mission critical requirement. Fortunately you have one, and it's no additional charge with z/OS: IBM Knowledge Center for z/OS. Edward Gould wrote: >Will not use KC due to unreliability. When its 2 AM (or anytime for >that matter) and my system is down I don’t want to hear excuses. You can protect IBM Knowledge Center for z/OS services to your organization just as you do any/all other z/OS-based services. If *all* of your z/OS LPARs are down, then (a) you have a big problem (!), and (b) you need a "Plan C." Your Plan C preferably should not depend on public Internet connectivity to IBM or to anyone else. My understanding is that IBM Knowledge Center for z/OS (and the Internet IBM Knowledge Center) supports "Plan C" as well, facilitating downloads to laptops/tablets of selected documentation (for example). -------------------------------------------------------------------------------------------------------- Timothy Sipples IT Architect Executive, Industry Solutions, IBM z Systems, AP/GCG/MEA E-Mail: [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
