http://www.theregister.co.uk/2017/06/02/british_airways_data_centre_configuration/
I read The Register's account of this. I particularly enjoyed seeing TCS and the word "cockup" together in the same sentence. Perfect. On Mon, May 29, 2017 at 8:30 AM, Phil Smith <[email protected]> wrote: > http://timesofindia.indiatimes.com/business/india- > business/after-it-outage-british-airways-union-blames- > outsourced-it-jobs-in-india-for-problem/articleshow/58874334.cms > > Well, that's better than "we lost a power supply and we built our system > with an obvious SPOF". Unless they're blaming the SPOF design on the > Indians, of course (still fully possible). Not sure "We outsourced and had > no grown-up oversight" is an excuse either. > > The best example of a successful outsourcing (who shall remain nameless) > that I know of kept several senior staff to be the interface with the > outsourcer. They keep 'em (mostly) honest. Next-best is, of course, moving > existing staff to the outsourcer, but that "wears off" over time. > > Remind me again why outsourcing is such a great idea... (yeah, yeah, I > know the reasoning, don't start). > > ...phsiii > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
