Shortly before I joined Los Angeles Security Pacific Bank in 1983, they experienced a total CPU meltdown of *all* boxes on the floor. Litigation went on for years with a vendor that supplied some sort of power control gear, which allegedly malfunctioned. At the time this was their only data center. Down cold with no backup.
The extent of the hardware damage exceeded IBM's ability to provide parts and personnel on the west coast, so they dispatched a cadre of engineers from across the country who showed up with power supply parts and screwdrivers. I was told that the bank came within a few hours of being shut down by the Feds over the inability to provide basic financial reports required by law. Just then one of the CPUs came back to life, and the required reports were in production again. Disaster narrowly averted. DR took on a new urgency after that. . . J.O.Skip Robinson Southern California Edison Company Electric Dragon Team Paddler SHARE MVS Program Co-Manager 323-715-0595 Mobile 626-543-6132 Office ⇐=== NEW [email protected] -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of Beverly Caldwell Sent: Monday, June 05, 2017 8:00 AM To: [email protected] Subject: (External):Re: After IT outage, British Airways union blames outsourced IT jobs in India for problem http://www.theregister.co.uk/2017/06/02/british_airways_data_centre_configuration/ I read The Register's account of this. I particularly enjoyed seeing TCS and the word "cockup" together in the same sentence. Perfect. On Mon, May 29, 2017 at 8:30 AM, Phil Smith <[email protected]> wrote: > http://timesofindia.indiatimes.com/business/india- > business/after-it-outage-british-airways-union-blames- > outsourced-it-jobs-in-india-for-problem/articleshow/58874334.cms > > Well, that's better than "we lost a power supply and we built our > system with an obvious SPOF". Unless they're blaming the SPOF design > on the Indians, of course (still fully possible). Not sure "We > outsourced and had no grown-up oversight" is an excuse either. > > The best example of a successful outsourcing (who shall remain > nameless) that I know of kept several senior staff to be the interface > with the outsourcer. They keep 'em (mostly) honest. Next-best is, of > course, moving existing staff to the outsourcer, but that "wears off" over > time. > > Remind me again why outsourcing is such a great idea... (yeah, yeah, I > know the reasoning, don't start). > > ...phsiii ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
