To (mis)quote a line from the Lord of the Rings movie. "And some things that should not have been forgotten were lost. History became legend. Legend became myth."
Rex -----Original Message----- From: IBM Mainframe Discussion List [mailto:IBM-MAIN@LISTSERV.UA.EDU] On Behalf Of Dyck, Lionel B. (TRA) Sent: Wednesday, August 30, 2017 12:38 PM To: IBM-MAIN@LISTSERV.UA.EDU Subject: Re: [EXTERNAL] Re: IBM support portal Broken? I called to report the issue, the voice recording suggested going to ibm.com/support which was a mostly blank page that had zero info other than an option to translate the page into some other language. I pressed the button for a Sev 1, thinking that would be the quickest, and after 5+ minutes listening to a recording got to talk to someone who didn't know what to do as the support site is not a valid 'product'. She volunteered to inform her supervisor/lead. One little step (maybe) Where is the legendary IBM support and service and RAS? -------------------------------------------------------------------------- Lionel B. Dyck Mainframe Systems Programmer - TRA <snipped because I'm veering off into the woods> The information contained in this message is confidential, protected from disclosure and may be legally privileged. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any disclosure, distribution, copying, or any action taken or action omitted in reliance on it, is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by replying to this message and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to lists...@listserv.ua.edu with the message: INFO IBM-MAIN
