Might also be a flood of orders. CBPDO/SERVERPAC do require a lot of processing.

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Richards, Robert B.
Sent: Thursday, October 5, 2017 11:34 AM
To: [email protected]
Subject: Re: ShopZ order response

Good question. However, I did not hear last Friday (original delivery date) 
about anyone talking about z/OS 2.3. Perhaps shipment has been delayed. If it 
has been, that might explain why the status has remained "Manufacturing". 
Otherwise, you may want to try emailing this link:  SWG ESW ShopCat L2 Support  
      [email protected]

Bob

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf 
Of Nightwatch RenBand
Sent: Thursday, October 05, 2017 12:18 PM
To: [email protected]
Subject: ShopZ order response

On 2017-09-28 I placed my order for a new version of zOS online.  I received an 
eMail back from ShopZ the next day and online shows "Manufacturing"
.
Unfortunately the person who sent the original eMail has not returned eMail or 
phone calls, Attempts to call ShopZ have resulted in my leaving messages, but 
again, no returned calls.
Is this normal?
Should it take this long to process an order?
Is there some better way to contact ShopZ?

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