John, I am spoiled. I expect it to be ready for download within minutes or a few hours. Yesterday, a ten gigabyte RSU1709 took ten minutes to send me the package details. I submitted the RFN and it took almost seven hours to download. That is my expectation. :-)
Reality need? Order one day, submit on light weekday or on weekend. Restart at last known good point, if needed. Anything across the network beats the heck out of snail mail and I know you guys are trying to do away with the physical media! Bob -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of John Eells Sent: Friday, October 06, 2017 7:22 AM To: [email protected] Subject: Re: ShopZ order response More for ServerPac than for CBPDO, but ServerPac is how most people get z/OS, at least. What kind of ServerPac turnaround time do people: - Expect? - Really need? ...for z/OS orders? Allan Staller wrote: > Might also be a flood of orders. CBPDO/SERVERPAC do require a lot of > processing. > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] On > Behalf Of Richards, Robert B. > Sent: Thursday, October 5, 2017 11:34 AM > To: [email protected] > Subject: Re: ShopZ order response > > Good question. However, I did not hear last Friday (original delivery date) > about anyone talking about z/OS 2.3. Perhaps shipment has been delayed. If it > has been, that might explain why the status has remained "Manufacturing". > Otherwise, you may want to try emailing this link: SWG ESW ShopCat L2 > Support [email protected] > > Bob > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of Nightwatch RenBand > Sent: Thursday, October 05, 2017 12:18 PM > To: [email protected] > Subject: ShopZ order response > > On 2017-09-28 I placed my order for a new version of zOS online. I received > an eMail back from ShopZ the next day and online shows "Manufacturing" > . > Unfortunately the person who sent the original eMail has not returned eMail > or phone calls, Attempts to call ShopZ have resulted in my leaving messages, > but again, no returned calls. > Is this normal? > Should it take this long to process an order? > Is there some better way to contact ShopZ? <snip> -- John Eells IBM Poughkeepsie [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
