John, I'm glad you brought up optical media. Here at the bank, we have no CD drives, and USB is disabled. So today with internet serverpac delivery, the optional materials also come as CD/DVD images. I find that extremely cumbersome. I have neither the NAS space or the time to download each and every image, since I might not know before the order expires which ones I will actually need.
What I end up doing is re-ordering my serverpack on physical media, soley for the purpose of getting all the CD/DVD media. If I had my way, I'd get internet delivery of serverpack, and physical delivery of the optional media. _________________________________________________________________ Dave Jousma Manager Mainframe Engineering, Assistant Vice President [email protected] 1830 East Paris, Grand Rapids, MI 49546 MD RSCB2H p 616.653.8429 f 616.653.2717 -----Original Message----- From: IBM Mainframe Discussion List [mailto:[email protected]] On Behalf Of John Eells Sent: Friday, October 06, 2017 9:57 AM To: [email protected] Subject: Re: ShopZ order response **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** Bob, I am asking specifically about order turnaround time for ServerPac orders that contain z/OS. It's interesting to understand the RFN and RECEIVE ORDER expectations and needs as well, but I am feeling lazy on this particular Friday, so I want to try to boil only one part of the ocean at a time. ;-) The problem everyone has with physical media is being able to ship something compatible with what people have today, and will continue to have tomorrow. Our tape drives cartridge formats are not, as far as I know, readable by other manufacturer's tape drives these days. (3480 was the last interoperable format.) On the workstation front, optical drives are falling out of favor on new machines. I personally want to stay away from USB memory sticks, and a number of very security-conscious clients do not allow their use at all. They disable USB ports entirely, which precludes all things that are USB-attached and not just memory sticks. We're starting to run shy of things we can send everyone that will remain usable for the foreseeable future. It's this, really, that might drive us toward Internet-only delivery at some future point. John Eells z/OS Platform Installation Strategy Richards, Robert B. wrote: > John, > > I am spoiled. I expect it to be ready for download within minutes or a > few hours. Yesterday, a ten gigabyte RSU1709 took ten minutes to send > me the package details. I submitted the RFN and it took almost seven > hours to download. That is my expectation. :-) > > Reality need? Order one day, submit on light weekday or on weekend. Restart > at last known good point, if needed. > > Anything across the network beats the heck out of snail mail and I know you > guys are trying to do away with the physical media! > > Bob > > > -----Original Message----- > From: IBM Mainframe Discussion List [mailto:[email protected]] > On Behalf Of John Eells > Sent: Friday, October 06, 2017 7:22 AM > To: [email protected] > Subject: Re: ShopZ order response > > More for ServerPac than for CBPDO, but ServerPac is how most people get z/OS, > at least. > > What kind of ServerPac turnaround time do people: > > - Expect? > - Really need? > > ...for z/OS orders? > > Allan Staller wrote: >> Might also be a flood of orders. CBPDO/SERVERPAC do require a lot of >> processing. >> >> -----Original Message----- >> From: IBM Mainframe Discussion List [mailto:[email protected]] On >> Behalf Of Richards, Robert B. >> Sent: Thursday, October 5, 2017 11:34 AM >> To: [email protected] >> Subject: Re: ShopZ order response >> >> Good question. However, I did not hear last Friday (original delivery date) >> about anyone talking about z/OS 2.3. Perhaps shipment has been delayed. If >> it has been, that might explain why the status has remained "Manufacturing". >> Otherwise, you may want to try emailing this link: SWG ESW ShopCat L2 >> Support [email protected] >> >> Bob >> >> -----Original Message----- >> From: IBM Mainframe Discussion List [mailto:[email protected]] >> On Behalf Of Nightwatch RenBand >> Sent: Thursday, October 05, 2017 12:18 PM >> To: [email protected] >> Subject: ShopZ order response >> >> On 2017-09-28 I placed my order for a new version of zOS online. I received >> an eMail back from ShopZ the next day and online shows "Manufacturing" >> . >> Unfortunately the person who sent the original eMail has not returned eMail >> or phone calls, Attempts to call ShopZ have resulted in my leaving messages, >> but again, no returned calls. >> Is this normal? >> Should it take this long to process an order? >> Is there some better way to contact ShopZ? > <snip> > > -- > John Eells > IBM Poughkeepsie > [email protected] > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send > email to [email protected] with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send > email to [email protected] with the message: INFO IBM-MAIN > -- John Eells IBM Poughkeepsie [email protected] ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN **CAUTION EXTERNAL EMAIL** **DO NOT open attachments or click on links from unknown senders or unexpected emails** This e-mail transmission contains information that is confidential and may be privileged. 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