> On Oct 9, 2017, at 9:07 AM, scott Ford <[email protected]> wrote: > > Ed, > > I first learned VM, I had a technical manager who had me learn all the VM CP > commands before using clist or rexx. The premise was it taught you how things > work. Nowadays gui and shareware.. > We wrote a lot of our own code. Since our company is not in the code writing business, the only option I can think of is an ISPF dialog. I can;’t see a ISPF dialog doing anything close to what a service director says there would be many differences and you would confuse the person. Now that I think about it, it would confuse me. Even an TPUT fullscreen would be hell to write, IMO. I have never seen an offering from IBM,but if there is I would be interested.
Ed > > Scott > > On Oct 7, 2017, 7:57 PM -0400, Edward Gould <[email protected]>, wrote: >>> On Oct 7, 2017, at 3:03 PM, scott Ford <[email protected]> wrote: >>> >>> Clark, >>> >>> >>> Yeah I loved NS when I was up there many years ago camping. >>> Cold in the winter bub..I am from the Great Lakes not much warmer. >>> >>> Scott >> >> Scott, >> What ever the machine I have worked on, I have insisted that the CE at least >> give me a tutorial on how to do things. >> war story: >> >> About 20 years ago, we got a brand new system from IBM (actually a third >> party) and I asked the CE as he was finishing up to give me a tour. >> After the tour I did a few things on my own and felt comfortable with it. >> I held an operator training class with hands on for each of them. >> I made sure they were comfortable. >> >> This shop closed down on Saturday and someone came in early to get the >> online up. He got one lpar going nicely. The online were up, everything was >> going smoothly. >> Then he decided to IPL another LPAR. He screwed it up and IPL’d the LPAR >> that had the production online up and running. >> I had shown them specifically how to do this correctly. >> About 5 AM I get a call saying the entire system is down. I go through the >> procedure over the phone and he gets the production LPAR up and gets the >> online going. I coached him through the ill of the second LPAR over the >> phone. I did it step by step with him and told him not to get ahead of >> himself. He managed to screw it up again. I told him I would be there in 30 >> minutes. I hopped in a TAXI and got to the computer room and people were >> starting to show up. I got all the operators together one more time and >> showed them individually how to do the procedure. >> NOT ONE GOT IT RIGHT. >> I got the machine going and the production online systems up and running. >> The computer room supervisor showed up and I explained what the operators >> did and how I had to come in early to get the systems up. >> He was not happy and said it was MY issue. I was not going to make a fuss as >> management was showing up. >> I went and talked to my boss and told him what had occurred and also the >> shift manager issue with me. >> I suggested that next Sunday the shift manager come in and I would teach him >> as well. >> The next Sunday occurs and I went step by step and explained the concepts >> and after 2 hours he said he had it down pat. I asked him if he was sure he >> understood and he said yes. >> The next Monday he comes in early and does the ipl’s himself and he screwed >> it up and again I got called in to help him out. >> I showed him for the 10th time on how to IPL he says but I followed that. I >> told him to try it while I was standing there and sure enough he screwed it >> up. It was getting late so I told him to come in the next Sunday and we >> would go through it again. The Sunday he went through the procedure and >> screwed it up. I was running short of patience but told him one more time >> and do not get ahead of yourself. He finally got it right. It was partially >> his fault but IBM, IMO made the software that ran the service console was >> not IMO IBM ready. It was difficult I will admit but if you followed the >> procedure I had written down it was almost idiot proof. The shift supervisor >> finally got the hang of it. >> The service console has been a sore spot ever since, with me. >> >> Ed >> >> >> ---------------------------------------------------------------------- >> For IBM-MAIN subscribe / signoff / archive access instructions, >> send email to [email protected] with the message: INFO IBM-MAIN > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
