When things break and the application support team doesn't find a fix, the 
systems team will eventually get involved.  The vendors typically won't help 
and management will demand a solution;l "you must have changed something in the 

It just takes longer when they bring problems in dead languages like UFO or RPG 

I really blew their minds when I used SMS to implement TMM (Tape Mount  
Management)... By job LOOKS like it worked, but it never mounted the TAPE!  

The operators sure loved it :-)  

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