What happens when the customer is running at a DR site? What happens when the 
customer needs to do testing with a date beyond the coverage of the license 
key? BTDT,GTS (no, the company was not Action Software International).


--
Shmuel (Seymour J.) Metz
http://mason.gmu.edu/~smetz3

________________________________________
From: IBM Mainframe Discussion List <[email protected]> on behalf of 
Gord Tomlin <[email protected]>
Sent: Wednesday, February 28, 2018 9:49 AM
To: [email protected]
Subject: Re: Product license key program

On 2018-02-28 01:51, Brian Westerman wrote:
> This is exactly the reason we decided that our software would always be sent 
> with the keys for that particular site embedded into the software, there are 
> no separate steps necessary to install the keys.  It actually provides us 
> with another advantage in that when it's time to update the software (or just 
> the keys) we ship them their new software with the new keys with all current 
> maintenance already applied.  That way we don't end up with trying to support 
> 10 (or 20) years of different versions of the products.  It's more work for 
> us on the one end, but a lot less to maintain overall.

This is exactly what we do. No actions required by the customer.

A couple of key considerations:

1. What action does a product take when the keys "don't fit"? Does it
shut down? Does it issue license violation messages?

2. If a product shuts down when the license expires or the machine
doesn't match the keys, do the effects reach beyond the product in
question? Does a shutdown of the product stop the customer from
performing production functions?

It's worthwhile for customers of any product to know the answers to
these questions.

--

Regards, Gord Tomlin
Action Software International
(a division of Mazda Computer Corporation)
Tel: (905) 470-7113, Fax: (905) 470-6507
Support: 
https://secure-web.cisco.com/1VeNdmScBawVwEWYYFi2RSJ-2pcYx1LvsFemcVawCCMEYjjQGOSFaNtB4s8XPy9ifRYEnel7o9W6_UAWSumqwSjKjCh-qHybO3kJO069wCgDGFPEYj0mPtb1CaOnua3KO4wd0Pya4J_tPvBZYSEG7Sq-j3euJen-_ywpbdiaw32wZlwpr9_NXIhc0QnxgiwcwqY6fmQnAJZpvFkHBnplRtbsuYwAQYG-EDZy6Tbnf5ityhHQFrSFT-dYvxXQtVB8cXjYmCMPb5fmQU1JVLA37FOzRUdYN4b8xfDDA3UK3aT7BsxUP5qOlkny8eaAgkBQMhI9_wfrzzzMuDTjbEjh2_5QeR8VDzV75dR9SZxybDMkkAVWZQvFoX0y8RngFtkDJ/https%3A%2F%2Factionsoftware.com%2Fsupport%2F

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