> On Mar 26, 2018, at 5:28 PM, Charles Mills <charl...@mcn.org> wrote:
> 
>> No longer can you talk to an IBM person directly unless you have a signed 
>> contract in hand and in the other hand a certified check.
> 
> I certainly do, and all the time. As recently as week before last.
Was this in a business environment or friend. In my statement it was a 
business, I had a (general type question, like, how does one make a backup copy 
of..) There was no secret type of information I was asking. The IBMer said to 
me, I need a signed contract before I can answer that question. When I pressed 
he said the mininum charge was 10K (US). I tried the sales end and was shut 
down just as fast. I thought 20 years ago I would’ve gotten an answer no charge 
and maybe even gotten a free drink as there was a competitor and that is the 
difference.   
> 
>> the AUDITOR calling someone at IBM to make sure that the package came from 
>> IBM
> 
> I would guess that a certificate-signed distribution -- yes, even over the 
> dread Al Gore Googlenet -- is more secure than a phone call to IBM. Who knows 
> what evil lurks in the hearts of Federal Express. 2048 bit RSA keys, however, 
> do not lie.
I answered that a few emails back.
> 
> Charles

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