>Has anyone else gotten frustrated when opened an IBM Service Request in having >to select the Operating System, which should have been automatic after >selecting the Product and the applicable operating system release level?
Me too. One *always* gets asked what had already been answered. Plus, the boxes to choose from are still *way* too small to find things efficiently. I had complained about that back when SR first got forced down our collective throats. That was at least 8 years ago, and nothing has been changed. I had been given a lot of blabla by IBM. I since gave up on even opening SRs unless we have a sev1 situation. I'm sure others cannot be bothered to use these unreliable, unwieldy tools to report small problems anymore, much to the detriment of z/OS. Oh well, I'll survive until retirement! Barbara ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
