Hi Peter,

I agree that the product vendor has the primary responsibility of providing 
clear, accurate, and readily available doc,  but I still like to have matching 
doc at the level I install and with a copy of my install notes, along with 
anything else that might come in handy if I need to respond to a problem while 
away from the shop. 

I like PrimoPDF, and Acrobat, and several of the others. Your preference and 
mileage may vary, of course. There are a number of others available as well.  
Some are free, a good number more are very reasonable. 

Having a USB stick of docs can also be very useful. I am particularly fond of 
having a PDF that matches the product install level, along with any other 
levels that might be useful. 

While I would like to see IBM's product libraries full and very reliably 
robust, with all of the levels we could ever want or need, ( even if we are 
behind in out product updates ), I can't imagine that every doc for everything 
will always be fingertip available.  It does take some extra work, but to me, 
it sure beats scrambling to find the doc I need when I need it. That goes 
double for any shop related settings or configuration doc. 

Just my 2 cents. YMMV may vary, of course.

Linda






Sent from my iPhone

> On Jun 12, 2018, at 11:25 PM, Peter Hunkeler <p...@gmx.ch> wrote:
> 
> I'm not a SHARE member, but I understand SHARE does have some influence in 
> what IBM does and does not do. I would appreciate if SHARE would immediately 
> go strongly after IBM for what they are currently doing to their web content. 
> I'm not in a position to do that, unfortunately. I know there are members on 
> this list who have a deeper connection to SHARE. Can any of you help us, 
> please?
> 
> 
> 
> This is sabotage! Sabotage to IBM's clients!
> 
> 
> 
> For the last couple of years, IBM (and other companies) have forced us 
> towards the internet. Acquiring information in usable formats such as 
> Bookmaster or PDFs was made harder and harder, if you were lucky you could 
> find a place to download documentation. But the longer the more, 
> documentation became available as webpages only, without the possibility to 
> save a copy locally for later reference.
> 
> 
> And now they feel comfortable to break that internet. Now they feel 
> comfortable to remove content of products still in service.
> 
> 
> I have no confidence in my own management whatsoever, so I won'd even try to 
> tell then what is going on, and ask them for help by approaching IBM. It's a 
> waste of time. And this is why I'm hoping for SHARE to support us in this 
> matter
> 
> 
> 
> 
> -- 
> Peter Hunkeler 
> 
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