On 10/24/2018 7:09 PM, Paul Gilmartin wrote:
On Wed, 24 Oct 2018 22:12:45 +0000, Longabaugh, Robert E wrote:
CA has offered Internet Service Retrieval (RECEIVE ORDER) since
January 2018.
https://support.ca.com/us/product-content/status/announcement-documents/2018/ca-smp-e-receive-order---maintenance-delivery-made-easy.html
>> I believe that at least one other ISV offers RECEIVE ORDER, but do
>> not want name the wrong one.
This seems to address the end customer's point of view. Is there
something similar, either from IBM or from CA, addressing the fellow
ISV's point of view? Did CA reverse-engineer IBM's process, or bribe
IBM to share it? (I read only the first page.)
No reverse engineering or bribery was required, just a polite request.
If any other ISV is interested in creating their own Automated Service
Request server to handle SMP/E RECEIVE ORDER requests for their PTFs,
feel free to contact me off-list.
Kurt Quackenbush -- IBM, SMP/E Development
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