Indeed they do, CA's site, product support mostly has changed so many times 
over the years, and if you are not a normal user then it's frustrating at the 
very least to figure out what format and how to download fixes. 
many many moons ago I was assigned a PIN #, 005, and the site was very useful 
and easy to download fixes. 


most enterprise security offices do not allow mainframe access to vendor sites, 
I had to fight to get access from our TEST LPAR to IBM to receive orders and 
then I'm restricted to using HTTP PROXY which requires me to use my company ID 
and password to access the proxy, if CA would support that method I think most 
companies would not have a problem with CA to mainframe access. 



I provided a link I was given previously, I hope this helps resolve some issues 
for the OP. 





Carmen Vitullo 

----- Original Message -----

From: "Chris Hoelscher" <[email protected]> 
To: [email protected] 
Sent: Tuesday, December 18, 2018 8:10:53 AM 
Subject: Re: Fixes from CA 

CA now offers internet smp/e retrievals (receive order). This delivers fixes 
and holddata directly (and properly formatted) to the mainframe 
Before the above method was available in our shop, I used IND$FILE to port 
fixes from desktop top MF - specifying recfm(f) lrecl(80) 

Never had a formatting issue 

Chris Hoelscher 
Technology Architect, Database Infrastructure Services 
Technology Solution Services 
Humana Inc. 
123 East Main Street 
Louisville, KY 40202 
Humana.com 
(502) 476-2538 or 407-7266 

-----Original Message----- 
From: IBM Mainframe Discussion List <[email protected]> On Behalf Of 
Carmen Vitullo 
Sent: Tuesday, December 18, 2018 8:59 AM 
To: [email protected] 
Subject: Re: [IBM-MAIN] Fixes from CA 

I have one product I support from CA and i feel your frustration , after 
missing around abit I contacted CA to get the scoop, I forget what I finally 
did to get my PTF's downloaded but it was not easy one thing a team member 
proved to me was this link this may help some 


https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocops.ca.com%2Fmainframe-common-maintenance%2Fen%2Fconfigure-ca-smp-e-internet-service-retrieval&amp;data=02%7C01%7Cchoelscher%40humana.com%7C9ccaf135faea449c4f1808d664f0f8a8%7C56c62bbe85984b859e511ca753fa50f2%7C1%7C0%7C636807383476768607&amp;sdata=nHiNBs9sAhawZB9Qm2qMSPlCrrmA0DNWVv9UyGV0O7A%3D&amp;reserved=0
 





Carmen Vitullo 

----- Original Message ----- 

From: "Vignesh Sankaranarayanan" 
<[email protected]> 
To: [email protected] 
Sent: Tuesday, December 18, 2018 7:27:38 AM 
Subject: Fixes from CA 

Hi, 

On getting a bunch of Solutions downloaded from the CA site for a product, the 
subsequent uploads to mainframe fail because the .txt files go on for more than 
80 cols. 
This is super annoying as I'm looking to upload hundreds of PTF HOLDDATA. 
I've used quote site lrecl=80 but when the first line of R1235.txt is 81 
columns, how many ever lines the file has, FTP-ing it from desktop to mainframe 
brings in only the first line. 
Usually, I get around this but just making sure the first record stops at col 
80. 
Easy to do when dealing with only a handful of files.. 

Help! What's the best way to forcefully truncate the broken .txt files at 80 
columns so I can transfer them with ease. 
No, I can't setup SMPE RECEIVE ORDER. Fixes get downloaded to a PC, then FTP'd 
from PC to mainframe. 

- Vignesh 
Mainframe Infrastructure 


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