Could be client IP hasn't been defined in the session table.try adding it and check
On Wed, 27 Mar, 2019, 11:47 AM Laurence Chiu, <[email protected]> wrote: > Well I don't know what the techs did but they managed to access the z14 > HMC, copy across LPAR, IOCDS etc. and we've successfully IPL'ed a couple of > LPARs from the same DS8870 that our zBC12 uses. That's progress, > > But now we are finding that we cannot access the OSA-ICC for remote access. > The user gets the logon screen but cannot progress. I wonder if it's > because the LU name or client IP hasn't been defined in the session table? > > On Mon, Mar 25, 2019 at 3:54 PM Mike Smith <[email protected]> wrote: > > > Laurence, > > > > The Top Guns are different for each region. The best way to get the > > proper one involved would be to contact the SSR directly or open a HW > > incident. > > > > -----Original Message----- > > From: IBM Mainframe Discussion List [mailto:[email protected]] On > > Behalf Of Laurence Chiu > > Sent: Sunday, March 24, 2019 5:58 PM > > To: [email protected] > > Subject: Re: Remote access to Z14 ZR1 Support Element via HMC question > > > > hi Mike > > > > Your partially right. The tech support people want to access the hmc > > remotely because they are located almost 80 kilometres from the > datacenter > > so that makes sense. > > > > The zBC12 and the Z14 sit alongside each other in the DR datacenter. > Both > > are on the same LAN segment and subnet. > > > > However if they cannot even access the hmc locally in the same LAN > segment > > the remote access is not really an issue. > > > > I'm not a technical person in this area but I think the goal is to > somehow > > replicate the settings from the z12 hmc to the z14 since we basically > want > > to maintain the same iocds LPAR configuration logon credentials etc. > > > > There seems to be a reluctance to use a USB drive because they want all > the > > HMC's on the network to replicate credentials and settings from more one > > master copy. Using a USB drive would bypass that process. But it was > > certainly allow us to get the new Z 14 up and running. > > > > They are in the datacenter again today and I have not had an update so > far. > > But should they still encounter connection problems who is this Top Gun Z > > you speak of? > > > > l to [email protected] with the message: INFO IBM-MAIN > > > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, > send email to [email protected] with the message: INFO IBM-MAIN > ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
