There are more buttons to press I have had to wait a few minutes after pulling up a CASE
Then a button shows up for MORE [MORE] just click that Lizette > -----Original Message----- > From: IBM Mainframe Discussion List <[email protected]> On Behalf Of > Allan Staller > Sent: Monday, July 29, 2019 8:04 AM > To: [email protected] > Subject: Re: Question about new IBM support site > > The "new tools" are neither as reliable, available or functional as those > they replace. > > -----Original Message----- > From: IBM Mainframe Discussion List <[email protected]> On Behalf Of > Lopez, Sharon > Sent: Monday, July 29, 2019 10:00 AM > To: [email protected] > Subject: Question about new IBM support site > > My DB2 co-worker was telling me that he cannot see Level 2's respond to his > SR now with the new system. Has anyone else experienced this; is this > working as designed? > > Thank you. > Sharon Lopez > Software Systems Programming Specialist > BB&T - IT Production Engineering - Mainframe OS > 3200 Beechleaf Ct Ste 200 | Raleigh, NC 27604 Office (919) 327-6369 > [email protected]<mailto:[email protected]> > > > > The information in this transmission may contain proprietary and non-public > information of BB&T or its affiliates and may be subject to protection under > the law. The message is intended for the sole use of the individual or entity > to which it is addressed. If you are not the intended recipient, you are > notified that any use, distribution or copying of the message is strictly > prohibited. If you received this message in error, please delete the material > from your system without reading the content and notify the sender > immediately of the inadvertent transmission. > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > [email protected] with the message: INFO IBM-MAIN > ::DISCLAIMER:: > ----------------------------------------------------------------------------- > ----------------------------------------------------------------------------- > ----------------------------------------------------------------------------- > ----------------------------------------------- > The contents of this e-mail and any attachment(s) are confidential and > intended for the named recipient(s) only. E-mail transmission is not > guaranteed to be secure or error-free as information could be intercepted, > corrupted, lost, destroyed, arrive late or incomplete, or may contain viruses > in transmission. The e mail and its contents (with or without referred > errors) shall therefore not attach any liability on the originator or HCL or > its affiliates. Views or opinions, if any, presented in this email are solely > those of the author and may not necessarily reflect the views or opinions of > HCL or its affiliates. Any form of reproduction, dissemination, copying, > disclosure, modification, distribution and / or publication of this message > without the prior written consent of authorized representative of HCL is > strictly prohibited. If you have received this email in error please delete > it and notify the sender immediately. Before opening any email and/or > attachments, please check them for viruses and other defects. > ----------------------------------------------------------------------------- > ----------------------------------------------------------------------------- > ----------------------------------------------------------------------------- > ----------------------------------------------- > > ---------------------------------------------------------------------- > For IBM-MAIN subscribe / signoff / archive access instructions, send email to > [email protected] with the message: INFO IBM-MAIN ---------------------------------------------------------------------- For IBM-MAIN subscribe / signoff / archive access instructions, send email to [email protected] with the message: INFO IBM-MAIN
