I found the same thing this morning with a case on the new system.  Much
slower load times for selection criteria and to review updates.  We pick on
IBM for the support site but I've found the new Broadcom support sight to be
pretty bad as well.  

-----Original Message-----
From: IBM Mainframe Discussion List [mailto:[email protected]] On
Behalf Of Lizette Koehler
Sent: Monday, July 29, 2019 1:17 PM
To: [email protected]
Subject: Re: Question about new IBM support site

There are more buttons to press

I have had to wait a few minutes after pulling up a CASE 

Then a button shows up for MORE

[MORE]  just click that

Lizette


> -----Original Message-----
> From: IBM Mainframe Discussion List <[email protected]> On 
> Behalf Of Allan Staller
> Sent: Monday, July 29, 2019 8:04 AM
> To: [email protected]
> Subject: Re: Question about new IBM support site
> 
> The "new tools" are neither as reliable, available or functional as 
> those they replace.
> 
> -----Original Message-----
> From: IBM Mainframe Discussion List <[email protected]> On 
> Behalf Of Lopez, Sharon
> Sent: Monday, July 29, 2019 10:00 AM
> To: [email protected]
> Subject: Question about new IBM support site
> 
> My DB2 co-worker was telling me that he cannot see Level 2's respond 
> to his SR now with the new system.  Has anyone else experienced this; 
> is this working as designed?
> 
> Thank you.
> Sharon Lopez
> Software Systems Programming Specialist BB&T - IT Production 
> Engineering - Mainframe OS
> 3200 Beechleaf Ct Ste 200 | Raleigh, NC 27604 Office (919) 327-6369 
> [email protected]<mailto:[email protected]>
> 
> 
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