On Tuesday, 06/20/2006 at 08:35 EST, "Huegel, Thomas" <[EMAIL PROTECTED]> 
wrote:
> Since the product is soooo stable, then what is the cost to continue to 
support 
> it? 
> It all looks like smoke and mirrors to me. 

It is actually expensive to maintain the support infrastructure.  There 
are a lot of things that must be in place so that you can call the Support 
Center, send dumps, receive fixes, talk to a human, and so on.

There are other areas in which we would prefer to invest our limited 
dollars.  Areas that can provide a better return on investment.

Don't get me wrong - we didn't *want* to drop support for CMS/VSAM, but 
its time has come.  :-(  And it does illustrate the apparent paradox of 
investment: You invest your money in growth areas.  When they become 
stable, you take your money and look for new growth.  But, naturally, your 
Happy Campers are located back there in the nice, comfy, stable area...

Alan Altmark
z/VM Development
IBM Endicott

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